treatment of personally identifiable information collected
from Sub-Merchants who use the Avenues payment gateway
services, as well as consumer information that we acquire
in the course of our business. This Policy also covers
the treatment of personally identifiable information that
Avenues' back end technology providers / partners
may share with it.
This Policy does not apply to the practices of companies
that Avenues does not own or control, or to people
that Avenues does not employ or manage. This Policy
is specific to Avenues and does not apply to ResAvenue.com
or CineAvenue.com or BillAvenue.com or other Web
sites or Internet services that are part of or are to
be part of the Avenues Network.
1) Provide consumers notice of our information practices.
2) Offer consumers choices as to how their information
is used beyond the purpose for which the information was
3) Offer consumers reasonable access to their information
and an opportunity to correct inaccuracies.
4) Take reasonable steps to protect the security and integrity
of personal information.
Avenues respects your privacy and wants to promote
trust and confidence on the internet. As such, Avenues
feels it is necessary to disclose to you what information
this site collects and tracks and what we do with the
information that we collect.
Information security is critical to our business. We
work to protect the security of your information during
transmission by using Secure Sockets Layer (SSL) software,
which encrypts information you input. We store information
gathered on secure computers. The number of employees
involved in the management of the data center that have
physical access to these computers is limited. We use
advanced security technology to prevent our computers
from being accessed by unauthorized persons. It is important
for you (Sub-Merchant) to protect against unauthorized
access to your Login ID/password and to your computer.
Be sure to sign off when finished using a shared computer
and otherwise protect the password used to access the
Currently, Avenues collects personal information
on our Sub-Merchants, through the Sub-Merchant registration
process, the service agreement that they execute and
various submitted documents of the Sub-Merchant's creditability
as required by Avenues from time to time. Avenues
asks customers to supply various personal data when
placing an order, such as name and address, telephone
number, and E-mail address. Avenues uses this
data only for the purpose of filling an order, or communicating
with the customer or Sub-Merchant about the status of
an order. The Sub-Merchants however, are able to collect
personal information on their customers via the purchases
that are made. The data Avenues collects is used
in the aggregate to give us demographic information
about the entire Avenues audience in order to
improve the service to you and to our Sub-Merchants,
to perform statistical analysis of the collective characteristics
and behavior of our Sub-Merchants and visitors, to measure
overall patron demographics and interests regarding
specific areas of the Avenues domain and to analyze
help us determine which sites users link to, and which
services Sub-Merchants and visitors use.
We also track information like the domain name from which
you contact us, the pages you request, the products you
buy, the referring site, and the time that you spend on
the site. For everyone who visits a Avenues Sub-Merchant
purchase page, we log IP addresses, the type of operating
system that person's computer uses, and the type of browser
software used by him. From the IP address, we can determine
the Internet Service Provider and the geographic location
of your point of connectivity.
If you are our Sub-Merchant, then the personal information
you provide - name, address, etc.-allows us to inform
you about updates, or changes to the service and to
notify you of products and services of Avenues,
its backend service providers and affiliates that we
believe may be of interest to you.
Avenues uses reasonable precautions to keep the
personal information disclosed to us secure and will
not disclose this information to other individuals or
organizations unless required by law. However Avenues
will exchange information with other companies and organizations
for the sole purposes of fraud protection and risk reduction.
However, in the case of abuse or breach of security,
we are not responsible for any breach of security or
for any actions of any third parties which receive the
information illegally. Avenues will not distribute
customer information to be used in mailing lists, surveys,
or any other purpose other than what is required to
perform our services. However Avenues will send
personally identifiable information about you (Sub-Merchants)
to other companies or people when: 1) we have your consent
to share the information; 2) we need to share your information
to provide the product or service you have requested;
3) we need to send the information to companies who
work on behalf of Avenues to provide a product
or service to you (unless we tell you differently these
companies do not have any right to use the personally
identifiable information we provide them beyond what
is necessary to assist us).
Personally identifiable consumer information is also shared
with third parties (such as our acquiring banks and credit
card processors) to the extent necessary for Avenues
to deliver payment processing services. Avenues
is committed to safeguarding the privacy of our customers'
personal data. Avenues may also link to a wide variety
of other sites. We are not responsible for their privacy
policies or how they treat information about their users.
If you (i.e. our Sub-Merchant) would like to view the
information we have collected from you and your customers
or you want to correct your information or the billing/shipping
details of your customers or their IP addresses, Please
go to Merchant Login page and log into your account
to view the above details and to review your personal
information. If you have questions or suggestions, we
can be reached by email at service@CCAvenue.com
or by writing to us at:
Plaza Asiad, Level Two,
Station Road, Santa Cruz(West),
Mumbai 400 054. India.
We respond to subpoenas, warrants, or other court orders
regarding information that is contained within our access
logs concerning any Sub-Merchant, customer or visitor.
We reserve the right to release that information concerning
any Sub-Merchant who we believe is in violation of our
content guidelines, even without a subpoena, warrant,
or other court order. We cooperate with law enforcement
agencies in identifying those who use our servers and
services for illegal activities.
We also reserve the right to report any illegal activity
by our Sub-Merchants or their customers to law enforcement
Please be aware that Avenues does not control
the acts of its Sub-Merchants or visitors. All Sub-Merchants,
customers and visitors should be aware that, when they
disclose personal information such as their actual name,
store's name, e-mail address, etc. to third parties,
the information may be collected and used by others
to send that person unsolicited e-mail from other parties,
outside of Avenues. In the event that you encounter
any Avenues Sub-Merchant who is improperly collecting
or using information about users, please contact us
by email at contact@CCAvenue.com
If you feel that Avenues has violated this Statement
on Privacy in any way, please contact us at contact@CCAvenue.com
so that we may address this issue.