CCAvenue PhonePay
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How it works?

CCAVENUE'S PAYMENT PROCESSING OPTIONS
You can view a demo of CCAvenue's Shopping Cart interface and Variable Amount interface plus other facilities provided by CCAvenue, by clicking on the following links.

'Shopping Cart' Interface
'Variable Amount' Interface
'Auction' Payment Collection Facility
'Bill/Invoice' Payment Collection Facility
'Transaction Failure' Payment Collection Facility
'Virtual Terminal' Interface

HOW YOU RECIEVE YOUR MONEY?
After a successful transaction has been processed then the order will be displayed in your CCAvenue merchant interface under 'PENDING ORDERS'. You must capture this order within 12 days by selecting the 'Executed/Shipped' radio button and entering the delivery information.

Only after the order has been captured will the transaction order amount less the transaction discount be credited to your CCAvenue account statement. Please note that we recommend that you access the 'Pending Orders' section regularly (at least 4 times a day) and capture orders keeping in mind that orders are kept pending for only 12 days inclusive of the date of placement of the order. At the close of the 12th day (i.e. on the 13th day) the order is automatically cancelled by the system.

CCAvenue allows you the sub-merchant the flexibility of setting when you receive payments. Once the net payables in your account exceed USD 50/-, CCAvenue will issue regular cheques for all amounts over & above of USD 50/- and after retaining a 5% Rolling Reserve from your payouts (these will be retained only for a period of 180 days). Payouts will be made according to the payment frequency settings specified by you in Merchant Control Panel under 'Settings and Options'. You may choose to set your payment frequency to weekly, monthly - either in the first week or the last week of the month OR when the balance in your account crosses a particular threshold level set by you. You may alternatively choose to hold your payments until you request them.

All orders shipped/executed until Monday midnight IST are processed for payment on the following Wednesday. Transactions are then paid-out by either of two methods as chosen by you on our Merchant Control Panel:

a) We will dispatch by First Class Registered Airmail, a USD cheque (payable at Singapore) to your designated address within 48 hours of the settlement period. This option is available at a nominal delivery charge of US $ 1 per delivery. You will have to deposit this cheque for foreign inward collection with your bank. Credit in your local currency to your account may take upto 15 days or more. Please check with your bank for the exact period, procedure and their collection charges for the transfer

b) You may opt for the wire transfer of funds (at a charge of USD 10 per transfer) to your designated bank account. If your account is designated in your local currency, the exchange rate applied to the transaction is fixed by your bank and we have no control over the same. A small administrative fee could also be levied by your banker. Please check with your bank for the exact time required to credit your account and their exact collection charges for this kind of transfer.

Once a transaction of say $ 1000/- comes from your site and forwarded to the gateway and authorized in real time, it means that $ 1000/- of your customers credit card is blocked from his credit card limit that he enjoys for a period of 13 days. For eg. If you customers credit card has a credit limit of $ 5000/-, $ 1000/- will be blocked for your transaction for a period of 13 days from the time of the transaction from your site. Your customer after doing transaction from your site, will have only a credit card limit of $4000/- left. This $1000/- that is blocked for 13 days will not be reflected in his credit card statement until unless you capture the order from your CCAvenue account backend, only after which it will be reflected in his credit card statement.

Therefore you have to ship your order within 12 days and capture the amounts from your CCAvenue account backend. If your business model requires that you capture the amount before you actually ship the order and your customer is agreeable to the same, then you may do so. If you don't capture within 12 days, the transaction automatically evaporates from the payment gateway system on the 13th day and the credit card limit of $ 5000/- is restored to your customer's credit card. You cannot block your customer's card forever. This facility helps Merchants in a way that if they want to cancel or do partial capture within 12 days of the receipt of the order, then they do not have to pay any cancellation charges of 5% on the cancelled amounts. Before the introduction of this facility, merchants had to pay cancellation charges for orders they could not fulfill.

The CCAvenue system requires that you view the details of orders placed by your customers and capture the orders within 12 days so that the order amounts can be credited to your account.
The steps to be followed 'To Capture an Order' are as outlined below:

STEP 1: Click on the 'Pending Orders' link.
STEP 2: Select the orders you wish to view the details of click the 'View Selected Orders' button.
STEP 3: For each order you will be capturing select the Delivery Mode from the dropdown menu of delivery options, enter the Delivery Details in the box provided and select the 'Shipped / Executed' radio button.
STEP 4: Click on the 'Update Orders' button.

Please note that we recommend that you access the 'Pending Orders' section regularly (at least 4 times a day) and capture orders keeping in mind that orders are kept pending for only 12 days inclusive of the date of placement of the order. At the close of the 12th day (i.e. on the 13th day) the order is automatically cancelled by the system.

Note: In case an order paid through credit cards is cancelled within the 12 day period of capture then transaction charges will not be applied to that order.
















 
 
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